The team at Mr. P Squared will always aim to dispatch your order within 1 working day from Melbourne - Australia. Unfortunately, it is beyond our control to directly manage the delivery times beyond our end of dispatch. 

As a general rule for postage within Australia, please assume that regular post will take 1–6 working days and express post is generally 1–2 working days for Australia.
If you live in a regional area of Australia, please allow a little bit of extra time for your parcel to reach you. 

Shipping from Australia  Time  Price 
Standard Postage 1 to 5 business days  Free
Express Postage 1 to 2 business days  $7.99 AUD 
Express Postage on orders over $80 AUD 1 to 2 business days  Free

Below are the details on how our policies work. Please review these terms that cover your use of the website, and also the purchase of products from the website. Please note that your use of our website constitutes your agreement to follow and be bound by these terms.

1. Currency and Pricing

All transactions are processed in the AUD currency and this is shown on the product and checkout pages. The GST tax is included in the price.

We accept payments via PayPal Express Checkout.

Bank Deposit is available at Checkout.

2. Shipping and Delivery

Mr. P Squared delivers products to all of Australia. Shipping rates are outlined above, and will be quoted with any order. 

3. Customer Service

Mr. P Squared is committed to providing exceptional customer service and quality products to their customers. Standard dispatch timeframe is within 1 business day. If you have any questions or concerns about a product or your order; send through an email to kiki@mrpsquared.com

4. Return and ‘Change of Mind’ Policy

Mr. P Squared will try and assist with easy returns to make sure you're happy with your purchase. Our returns policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Faulty/Incorrect Item Returns Policy

Customers who received an item with a manufacturing fault or an incorrect item to the item ordered are entitled to either a full refund or replacement, please contact kiki@mrpsquared.com if this has occurred before sending the item back.

'Change of Mind' Returns Policy

1. Email us at kiki@mrpsquared.com noting you are after a ‘Change of Mind’ refund.

2. Send back the item/s to: U403, 183 Bridge Road, Richmond, VIC, 3121, Australia.

3. Once your return has been processed, you will be notified via email regarding your store credit & how to use it. Upon receival of your returned item, please allow up to 5 business days for us to process your store credit. Unfortunately we cannot refund shipping charges if these were applicable to your order.

Return Policy Breakdown
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and have the original Mr. P Squared tags still attached.

  • Postage must be covered to return the item/s back to us.

  • For a full price return (orders not using a discount code or store credit) we will send you a store credit of the item(s) returned.

  • Any items or products marked as ‘sale’ cannot be returned.

  • If the items are valued at over $100AUD it is recommended that you use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.

  • Items which do not satisfy the above Conditions of Return for our change of mind policy will not be accepted and will be returned to the customer.

    Refunds and Processing
    • Refunds will be processed within approximately 5 business days after we receive your return.

    • Original shipping charges are non-refundable.